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Uploading large files error Options
malik911
#1 Posted : Thursday, October 27, 2011 10:44:53 PM
Rank: Newbie

Groups: Registered

Joined: 10/27/2011
Posts: 3
Location: washington,dc

Hi,

We are trying out slickupload product in out site. When we are doing large file uploads(> 200MB) we get the following error:

debug message: could not contact slickupload request progress handler at /<path>/slickupload.axd

What could be the reason for this ?

Thanks,

Malik

Axosoft
#2 Posted : Monday, October 31, 2011 7:01:57 PM
Rank: Administration


Groups: Administrators

Joined: 7/7/2005
Posts: 1,586
Location: Scottsdale, AZ

A few questions:

  • Are you using the latest version (6.1.2)?
  • Are you using a web farm/web garden or a clustered configuration?
  • What version of IIS are you running?

malik911
#3 Posted : Tuesday, November 01, 2011 8:48:20 PM
Rank: Newbie

Groups: Registered

Joined: 10/27/2011
Posts: 3
Location: washington,dc

I'm using 6.1.1.

No we are not on a farm.

IIS 7.5 on WIN2008 R2

Axosoft
#4 Posted : Tuesday, November 01, 2011 9:14:40 PM
Rank: Administration


Groups: Administrators

Joined: 7/7/2005
Posts: 1,586
Location: Scottsdale, AZ

I'd suggest upgrading to 6.1.2 -- that has some fixes for timeouts on high latency connections and other fixes.

If that doesn't work, can you send your web.config to me at chrish@krystalware.com so I can take a look?

malik911
#5 Posted : Tuesday, November 01, 2011 10:18:14 PM
Rank: Newbie

Groups: Registered

Joined: 10/27/2011
Posts: 3
Location: washington,dc

Thanks for the quick reply. I just got the new version(6.1.2) But it seems to have an issue with CustomFileNameUploadStreamProvider. I get the error key not found in dictionary even with the sample application. Am I missing something with the new dll.

I was checking the ASPMVC3Cs project.

Thanks,

Malik 

Axosoft
#6 Posted : Wednesday, November 02, 2011 8:52:57 AM
Rank: Administration


Groups: Administrators

Joined: 7/7/2005
Posts: 1,586
Location: Scottsdale, AZ

We just tracked down a regression that could cause the upload data to be improperly passed in certain browsers. SlickUpload 6.1.3 should fix that issue: http://krystalware.com/slickupload/download

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